Before using the products or services of [General Water Technology]'s IoT service, please read this agreement carefully and thoroughly understand its terms, especially those marked in bold or underscore. You should focus on these terms and commence usage only after fully understanding and agreeing to them. If you have any questions about this agreement, please contact us.

Introduction

[General Water Technology (Shanghai) Co., Ltd.], and its affiliated companies (hereinafter referred to as "[General Water]," "we," or "our") highly value your privacy. Our IoT service is a platform provided by us for the control and management of intelligent devices.

We prioritize your privacy. This Privacy Policy makes statements and commitments regarding the privacy aspects of [General Water]'s IoT service and is an integral part of the "Privacy Policy." If our products or services or those of affiliated companies use the [General Water Technology's IOT service] platform (such as using the same account for login) but do not have separate privacy policies/agreements, then this policy/agreement also applies to that part of the product or service. If we or affiliated companies have separate privacy policies for the products or services provided to you, the corresponding product or service uses the respective privacy policy/agreement.

It is important to note that this agreement does not apply to services provided to you by third parties, such as jumping to third-party websites, clients, or programs through the [General Water Technology's IOT service] platform. The personal information you provide to such third-party service providers is not covered by this agreement.

When formulating this agreement, we took into full consideration your needs, ensuring that you have a comprehensive understanding of our practices for collecting and using personal information. At the same time, we ensure that you ultimately have control over the personal information you provide to us, which is crucial. This Privacy Policy outlines how we collect, use, disclose, process, and store the information you provide to us when using our [General Water Technology's IOT service]. "Personal information" under this Privacy Policy refers to data that can identify a specific individual either by the information itself or by associating it with other information. We will strictly adhere to this Privacy Policy in the use of such information.

If you are under 18 years old, please read this agreement with the accompaniment of your legal guardian and pay special attention to the terms regarding the use by minors.

Finally, we aim to provide the best experience for our users. If you have any questions about the personal information processing practices described in this Privacy Policy, please contact us by visiting [website] so that we can address your specific needs. We appreciate your feedback.

1.Information Collection and Use

1.1 Authorization for Collection and Use of Your Personal Information

We collect your information based on the principles of legality, reasonability, and necessity. Depending on the services you choose, we may collect one or more of the following information in the scenarios listed below. The purpose of collecting personal information is to provide you with products and/or services. We will comply with applicable laws, regulations, and other normative documents in the collection and use of information. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with the corresponding service or respond to the issues you encounter. These features include:

（1） Smart Device Connection
To provide services through [General Water Technology's IOT service] that allow you to securely connect and manage smart devices, we may collect the following information: login account information, phone-related information, IP address, smart device-related information, and the association information of [General Water] account and smart devices. This information will be used to provide you with functions such as quick connection, device discovery, and device management. The detailed information is as follows:
Login account information：When you first log in, you need to provide your phone number to register your account and set your account password. You can also log in through methods like "WeChat login." If you choose the "WeChat login" method, we also need to obtain your avatar, nickname, and OpenID from Tencent's platform to identify your identity in this product. These methods are chosen by you, and if you do not provide the relevant information, we will be unable to create an account and provide services.
Phone-related information:Hardware device identifiers (IMSI, IMEI, media, device hardware serial number, SIM card identifier, OAID, Mac address, Android ID), phone model, system version information, system language, the country or region set on the phone, app store version number, phone screen size and resolution, CPU, and display device-related information.
Information collected during the connection of smart devices:Depending on the type of smart device you need to connect, we may collect the following for devices connected via Wi-Fi, Bluetooth, Zig-bee, or 4G.

1.2 [General Water Technology's IOT service] Permission Usage Instructions

Additionally, when using [General Water Technology's IOT service], you may trigger the following device permissions. To help you better manage your information, we will inform you synchronously about the purpose of using these permissions during the permission application process, as well as the potential impact on your use of services if you do not enable them. You can choose whether to authorize these permissions before using specific functions. Also, you can change the authorization status at any time through the device's permission settings page or the "My-Settings-System Permission Management" page in the [General Water Technology's IOT service] application.

Here are the details of the relevant functions and permission calls for your reference:
（1）Read and Write Device Storage Permission (Android version):** Used to read and write photos and files on the device for functions such as scanning and user feedback.
（2）Location Permission (Android, iOS versions):** Used to provide functions such as smart device automation, obtaining WLAN and Bluetooth lists during quick device connection, and discovering nearby devices. Also used for automatic geofencing functions in smart scenarios (limited to iOS version).
（3）Obtain Device Account Permission:** Used to obtain the list of accounts on the phone for quick login.
（4）Camera Permission (Android, iOS versions):** Used for scanning QR codes for device installation, account login, etc.
（5）Recording Permission (Android, iOS versions):** Used when binding devices such as cameras and visual doorbells in [General Water Technology's IOT service] for functions like video intercom and picking up voice commands.
（6）Read Phone Permission (Android version):** Used to generate the device identifier for the phone locally on the client.
（7）Enable WLAN Permission (Android, iOS versions):** Used to connect to the Wi-Fi emitted by the device for device communication during quick connection.
（8）Enable Bluetooth Permission (Android, iOS versions):** Used to connect to the Bluetooth signal emitted by the device for device communication during quick connection. For smart devices connected via Bluetooth, Bluetooth permission is also required for communication.
（9）Floating Window Permission (Android version):** Used when binding cameras in [General Water Technology's IOT service] to display real-time camera footage in a floating window.
（10）Album Permission (Android, iOS versions):** Used to read and write photos and videos on the device for functions such as scanning and user feedback.
（11）Obtain Calendar Permission (Android, iOS versions):** Used to add "Youpin" discount information and event reminders to the calendar.
（12）Face ID Permission (iOS version):** Used for unlocking without entering a password.
（13）Advertising Identifier Permission (iOS version):** Used to quickly discover suitable products when browsing items on Youpin.

1.3 You fully understand that in the following situations, we do not need your consent to collect and use personal information
（1）Related to the obligations fulfilled by the personal information controller as per laws and regulations.
（2）Directly related to national security and defense.
（3）Directly related to public safety, public health, and significant public interests.
（4）Directly related to criminal investigation, prosecution, trial, and execution of judgments.
（5）Necessary for safeguarding the major legitimate rights and interests of the data subject or other individuals but difficult to obtain the data subject's authorization.
（6）The involved personal information is voluntarily made public by the data subject.
（7）Necessary for signing and performing contracts requested by the data subject.
（8）Collected from legally publicized information, such as lawful news reports and government information disclosures.
（9）Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and handling malfunctions.
（10）The personal information controller is a news organization, and the collection is necessary for legal news reporting.
（11）The personal information controller is an academic research institution, and the collection is necessary for public interest statistics or academic research. When providing external descriptions or results of academic research, the personal information will be de-identified.

1.4 Instances Where We Obtain Your Personal Information from Third Parties
During the process of providing you with product features or services, with your authorization, we may obtain your personal information from third parties.
In the case of the Smart Scene (device intelligent linkage) function, with your authorization, we need to obtain device names, device IDs, and device statuses from smart devices you have already bound. This is done to determine whether to trigger smart scenes (for example, when a sensor detects someone passing by, the light turns on). You can add, delete, and edit the smart linkage rules you set on the "Smart" page and manage whether to enable or delete smart linkages on the "Scene" page.
When you use a third-party account to log in, we need to obtain account information (avatar, nickname, and other information prompted on the authorization page) from the third party. After you agree to this privacy policy, we will bind your third-party account with your [General Water] account, allowing you to directly log in and use our products and/or services through the third-party account. We will use this personal information in accordance with agreements with third parties, confirming the legitimacy of the personal information source. This is done under the premise of compliance with relevant laws and regulations.

1.5 Non-personal Information
We may also collect information that cannot identify a specific individual (i.e., information not classified as personal information), such as statistical data generated when you use specific services. This includes user behavior (clicks, page transitions, browsing time). The purpose of collecting this type of information is to improve the services we provide to you. The categories and quantities of collected information depend on how you use our products and/or services. We aggregate this information to help us provide customers with more useful information, understand which parts of our website, products, and services customers are most interested in. In terms of this privacy policy, aggregated data is considered non-personal information. If we combine non-personal information with personal information, this information will be treated as personal information during the combined use.

1.6 Information Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following cases:
1.6.1 Transfer with Explicit Consent:** With your explicit consent, we will transfer your personal information to other parties.
1.6.2 Mergers and Acquisitions:** In the event of a merger, internal and external business reorganization, acquisition, or bankruptcy liquidation involving our service providers, if personal information transfer is involved, we will require the new entity holding your personal information to continue to be bound by this agreement. Otherwise, we will request the new company, organization, and individual to re-obtain your authorization and consent.

2. How We Use Cookies and Similar Technologies
[General Water Technology's IOT service] and third-party service providers use technologies such as cookies, tags, and scripts. These technologies are employed to analyze trends, manage the website, track users' website activities, and collect statistical information about the entire user group. We receive individual or aggregated analytical reports collected through these technologies. These technologies help us better understand your behavior, identify which parts of our website users browse, measure the effectiveness of advertising and web searches, and make improvements. Information collected through cookies and other technologies is considered non-personal information. However, if local laws consider Internet Protocol (IP) addresses or similar identifiers as personal information, we also treat them as such.
Log Files:Similar to most websites, we collect specific information and store it in log files. This information may include Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), referrer/exit pages, operating systems, date/time stamps, and/or clickstream data. We do not associate automatically collected log data with other information we collect.
Advertising:We collaborate with third-party service providers to display ads on our website or manage ads on other websites. These third-party service providers may use technologies like cookies to collect information about your activities on their website or other websites, providing ads based on your browsing activities and interests. We obtain your explicit consent before providing you with ad services.
Local Storage - HTML5/Flash:We use Local Storage Objects (LSO), such as HTML5 or Flash, to store content and preferences. Third parties collaborating with us to provide certain features or deliver ads on the website may also use HTML5 or Flash Cookies to collect and store relevant information based on your web browsing behavior. Various browsers provide their own management tools to delete HTML5 Local Storage Objects. To manage Flash Cookies, you can visit the following link: [website].

3. Retention Policy
We retain personal information for the period necessary for the purposes described in this privacy policy or as required by applicable laws. Personal information will be ceased to be retained, deleted, or anonymized upon the completion of the collection purposes, confirmation of your deletion or deregistration request, or the termination of the operation of the corresponding product or service. If retention is required for public interest, scientific, historical research, or statistical purposes, we will continue to retain the relevant data based on applicable laws, even if further data processing is unrelated to the original collection purposes.
In addition, we need to retain your personal information in the following cases as required by relevant laws and regulations:
According to the "Electronic Commerce Law of the People's Republic of China," information about your goods and services, transaction information must be retained for no less than three years from the date of the transaction's completion.

4. Your Rights

4.1 Control Settings

You have the option to limit the collection, use, disclosure, or processing of your personal information and control your privacy settings. For example:

In the [General Water Technology's IOT service] app, click "My-Settings-System Permission Management" to change permission authorization.

In the [General Water Technology's IOT service] app, click "My"- "Settings"- "Legal Information and Privacy Management" - "Withdraw Precise Location Consent" to refuse the processing of precise location.

In the [General Water Technology's IOT service] app, click "My-Profile Icon (Android)" / "My-Profile Icon-Account Information Display (iOS)" to modify your personal information, including nickname, avatar, etc.

Enable or disable device intelligent linkage.

In the [General Water Technology's IOT service] app, under "My-Settings-Face Recognition Management," control the switch for facial recognition feature.

In the [General Water Technology's IOT service] app, click "My-Settings-Legal Information and Privacy Management-User Experience Improvement Plan" to join or exit the user experience improvement plan.

In the [General Water Technology's IOT service] app, click "My-Settings-Legal Information and Privacy Management-Personalized Recommendation Settings" to control the personalized recommendation switch.If you previously agreed to the use of your personal information for the above purposes, you can change your decision at any time by contacting us in writing.

4.2 Your Rights to Your Personal Information
In accordance with the laws and regulations of your applicable country or region, you have the right to request access, correction, and deletion of any personal information we hold about you (referred to as a "request").
For more detailed information related to your [General Water Technology] account, you can access and modify it by logging into your account on your device. For other information, please write to us or contact us through [网址]. Most legal requirements for requests from data subjects of personal information involve specific requirements. This privacy policy requires that your request be submitted through our designated channels and, for the security of your information, be in writing (unless local laws explicitly recognize oral applications). You must provide sufficient information to verify your identity, ensuring that the requester is the data subject or a legally authorized person. Once we receive sufficient information to confirm that we can process your request, we will respond to your request within the time frame specified by applicable data protection laws. Specifically:
Based on your request and applicable laws, we may provide a free copy of the personal information records we have collected and processed about you. If you make other requests regarding the information, we may charge you a reasonable fee based on relevant applicable laws and actual management costs.
If you believe that any information we hold about you is incorrect or incomplete, you may request correction or completion of the personal information based on the purpose of use.
According to the laws and regulations applicable to you, you may have the right to request the deletion of your personal data. We will assess your deletion request and, if it meets the relevant regulations, take appropriate steps, including technical measures. After you or we assist you in deleting the relevant information, we may not be able to immediately delete the information from the backup system due to applicable laws and security technologies. We will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized. For example, according to the "Electronic Commerce Law of the People's Republic of China," information about your goods and services, transaction information must be retained for no less than three years from the date of the transaction's completion.
We reserve the right to refuse requests that are substantively meaningless/repetitive, request damage to the privacy rights of others, request extreme and unrealistic, request inappropriate technical work, and request unnecessary according to local laws. Requests for information already publicly disclosed, information given under confidentiality conditions may also be refused. If we believe that certain aspects of a request to delete or access data may prevent us from lawfully using data for the aforementioned anti-fraud and security purposes, we may also refuse.

4.3 Information Protection

You fully understand and agree that we have the right to review whether the identity information provided by the user during registration is true and valid. We actively take reasonable technical and managerial measures to ensure the security and effectiveness of user accounts. You are obliged to properly keep your account and password, and use your account and password correctly and securely. Any failure by either party to fulfill the above obligations resulting in the loss of account passwords, account theft, or other situations causing damage to the civil rights of users and others shall bear the legal responsibility arising therefrom.
If you discover that someone else is impersonating or stealing your account and password, or any other unauthorized use, you should immediately notify and inform us in an effective manner as required. When notifying, you should provide personal valid identity information consistent with your registered identity information. After receiving your valid request and verifying your identity, we will take corresponding measures according to your request or based on the specific circumstances (including but not limited to temporarily suspending the login and use of the account, unbinding and deleting the smart devices bound to the account, etc.). If losses are incurred to you and other users due to the measures taken based on your request, you shall bear them yourself. If you do not provide valid identity information or the personal valid identity information you provide is inconsistent with the registered identity information, we have the right to reject your request, and you shall bear the losses caused thereby.
If your account is registered with a mobile phone number/WeChat account, if you change your mobile phone number or WeChat account due to personal reasons, to ensure the security of your device, please be sure to unbind your bound devices before changing your mobile phone number or WeChat account. Otherwise, if others continue to use the same mobile phone number or WeChat account, the owner of the number will be able to see and manipulate your device.

4.4Withdrawal of Consent

You can withdraw your consent by submitting a request, including the collection, use, and/or disclosure of your personal information that we hold or control. Depending on the specific service you use, you can achieve this within the app through "My"-"Settings"-"Legal Information and Privacy Management"-"Withdraw Privacy Policy Consent," or you can contact us through [website] for related operations. We will process your request within five working days after you make the request, and according to your request, we will no longer collect, use, and/or disclose your personal information thereafter.

Please note that withdrawing consent may have certain legal consequences. Depending on the scope of your authorization for us to process information, this may result in your inability to enjoy our products or services. However, the decision to withdraw consent or authorization will not affect the processing of personal information based on your previous authorization.

4.5 Service or Account Cancellation

If you wish to cancel specific products or services, you can contact us for service cancellation by visiting [website]. If you wish to cancel the [General Water Technology] account, please be cautious as the operation of canceling the [General Water Technology] account will make you unable to use the full range of [General Water Technology] products and services. To protect your or others' legitimate rights and interests, we will judge whether to support your cancellation request based on your use of various [General Water Technology] products and services. For example, if there are outstanding installments that have not been repaid, we cannot immediately support your request.

5. Sharing Your Personal Information with Third-Party Service Providers

Some services in this business are provided by third-party service providers. For this reason, we need to provide some of your personal information to third-party service providers. If we share your personal information with these third parties, we will take measures such as encryption to ensure the security of your information. For companies and organizations with whom we share personal information, we will reasonably review their data security environment and sign strict data processing agreements with them, requiring third parties to take sufficient protective measures for your information and strictly comply with relevant laws, regulations, and regulatory requirements.

6. Terms Update

To provide you with better services and a better user experience, this agreement may be amended in a timely manner based on business adjustments, changes in laws and regulations, or policy changes. If you continue to use any service we provide or access our related websites after the privacy policy is adjusted or changed, we believe that you have fully read, understood, and accepted the modified privacy agreement and are bound by it.

We will periodically review the privacy policy based on changes in business and technology, and we may update this privacy policy. If we make significant changes to this privacy policy, we will notify you through a pop-up window in the mobile app so that you can understand the information we collect and how we use it. Such changes to the privacy policy will take effect from the effective date specified in the notification or website. We recommend that you regularly check this page for the latest information on our privacy practices. If you continue to use products and websites, on mobile phones and/or other devices, it will be considered as accepting the updated privacy policy. When we collect more personal information from you or use or disclose your personal information for new purposes, we will seek your consent again.

7. Contact Us

If you have any comments or questions about this privacy policy, or if you have any questions about our collection, use, or disclosure of your personal information, please contact us through the address below or by visiting [website]. In general, we will respond within fifteen working days. For inquiries about your rights regarding personal information, we have a professional team to address your issues. If your issue involves significant matters, we may ask you to provide more information. If you are not satisfied with the response you receive, you can transfer the complaint to the relevant regulatory agency in your jurisdiction. If you consult us, we will provide information about the relevant complaint channels based on your actual situation.

8. Protection of Information for Minors
8.1 Our products and services are mainly for adults. In cases where personal information of minors is collected with the consent of the legal guardian, we will only use or publicly disclose legally collected personal information of minors in accordance with the law, with the explicit consent of the legal guardian, or when necessary to protect minors.
8.2 If we find that personal information of minors has been collected without the prior consent of the legal guardian, we will try to delete the relevant data as soon as possible. If the legal guardian has reason to believe that minors have submitted personal information to us without their prior consent, please contact us to ensure the deletion of such personal information and ensure that minors unsubscribe from any applicable platforms.

9.Applicable Laws and Dispute Resolution
9.1 The effectiveness and interpretation of the terms of this agreement are subject to the laws of the mainland of the People's Republic of China. In the absence of relevant legal provisions, international business practices and/or business practices shall be referred to.
9.2 The place of signing this agreement is Pudong New Area, Shanghai.
9.3 Users and [General Water Technology's IOT service] unanimously agree that any disputes arising from this service should be resolved through negotiation between the two parties. If the negotiation fails, either party can submit the dispute to a court with jurisdiction at the place where this agreement is signed.

Contact Address:
[General Water Technology (Shanghai) Co., Ltd.], Postal Code [200120], Address [No. 1 Huatuo Road, Shanghai], Contact Phone [400-788-7171, Service Hours: Monday to Friday 9:00-17:30]